General
Casablanca Polo has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website www.casablancapolo.co.uk.

Registration
Our site's registration form requests users to give us contact information (like their name) and unique identifiers (like their email address). This information is used as follows:
The customer's contact information is used to contact the visitor when necessary.
We also use customer contact information from the registration form to send the user information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Unique identifiers (such as email addresses) are collected to verify the user's identity, and for use as account numbers in our record system.
Financial information that is collected is used to check the users' qualifications and bill the user for products and services.
Other information (such as delivery address) is used to arrange shipment our customers' purchases.

Choice/opt-out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

Correct/update
This site gives users the following options for changing and modifying information previously provided.
Choose "Your Profile" from "Login/Register
".

Links to other sites
This site may contain links to other sites. Casablancapolo.co.uk is not responsible for the privacy practices or the content of such Web sites.

Contacting the web site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please see Contact Us.

Refunds and Exchanges
If you are not totally satisfied with your purchase we will refund or exchange all products delivered back to us in good condition within 30 days of the purchase date.
Before returning the products please send an email to our customer service department cs-uk@casablancapolo.co.uk clearly stating your order number, invoice number and product number of the goods to be returned.
Once you have received acknowledgement from our customer service department you must take the following steps:

  • ship all goods in a secure container (cardboard box or similar) adequately taped or bound
  • include a copy of the original invoice and a copy of our customer service acknowledgement receipt
  • send the goods insured and prepaid to:

Casablanca Polo Ltd
8 Thackeray Street
London
W8 5ET
eMail: info@casablancapolo.co.uk
Tel: 0870 137 3630

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