General
Casablanca
Polo has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our information
gathering and dissemination practices for the website www.casablancapolo.co.uk.
Registration
Our site's
registration form requests users to give us contact information
(like their name) and unique identifiers (like their email address).
This information is used as follows:
The customer's contact information is used to contact the visitor
when necessary.
We also use customer contact information from the registration
form to send the user information about our company. Users may
opt-out of receiving future mailings; see the choice/opt-out section
below.
Unique
identifiers (such as email addresses) are collected to verify
the user's identity, and for use as account numbers in our record
system.
Financial information that is collected is used to check the users'
qualifications and bill the user for products and services.
Other information (such as delivery address) is used to arrange
shipment our customers' purchases.
Choice/opt-out
Our site provides
users the opportunity to opt-out of receiving communications from
us at the point where we request information about the visitor.
Correct/update
This
site gives users the following options for changing and modifying
information previously provided.
Choose "Your
Profile" from "Login/Register".
Links
to other sites
This
site may contain links to other sites. Casablancapolo.co.uk is
not responsible for the privacy practices or the content of such
Web sites.
Contacting
the web site
If
you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, please see
Contact
Us.
Refunds
and Exchanges
If you are not totally satisfied with your purchase we will refund
or exchange all products delivered back to us in good condition
within 30 days of the purchase date.
Before returning the products please send an email to our customer
service department cs-uk@casablancapolo.co.uk
clearly stating your order number, invoice number and product
number of the goods to be returned.
Once you have received acknowledgement from our customer service
department you must take the following steps:
- ship
all goods in a secure container (cardboard box or similar) adequately
taped or bound
- include
a copy of the original invoice and a copy of our customer service
acknowledgement receipt
- send
the goods insured and prepaid to:
Casablanca
Polo Ltd
8 Thackeray Street
London
W8 5ET
eMail: info@casablancapolo.co.uk
Tel: 0870 137 3630
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